Disappointed I was not offered a garage and even after I asked that no response.

Maybe if yall were nicer to staff you'd get stuff fixed faster. I've been nothing but nice. stuff is fixed within 2/3 days.... reasonable to me.

Miss Hope has always helped me out. Professional leasing came in and fixed up our apartment complex and actally care about me & my kids

PLS has changed my mind on property management companies. Very professional, the contractors they have working for them are top notch and do a great job of representing the company. The online portal is easy to access and use. If you are looking for a company to manage your properties I would look no further.

The elevator got stuck during my move in. Maintenance did not show up. ( I think they also need training to communicate with customers) 911 had to be called. The fire department came relieved the four people who were in the elevator after they were there for twenty-five minutes. My move in took so long since everything has to be transported up the stairs. Still not completed moving. The sad part is that the service notice in the elevator had long expired. This is the worse experience I have ever had. I hope this first impression doesn’t last.

Staff have always been so kind. Alyson was the agent who helped me with my move in process, and she was amazing! As far as the apartment goes, for the price, it is decent. I lived at the Knoxville Manor for my time with Peoria Leasing. The apartment really did the job for the most part, and I never had any real big maintenance issues. I'd say the things that were harder to deal with was the small a/c unit, especially during hotter days. Additionally, there was only one unit in the living room, but none in the bedroom, so the only room that would really benefit from the a/c was the living room. That was one thing that perhaps could really be worth looking into improving, but besides that, I was really happy with my overall stay. Again, staff was excellent, and the maintenance team, for the rare instances where I needed them, responded to my requests in a very timely manner.

Except for some initial confusion regarding the reset fee all went well.

Outstanding, courteous, and fair. I appreciated every interaction with the staff and the responsiveness of the team to our request in a timely manner.

Very good leasing agency, highly recommended.

So helpful with everything and the application process was really easy!

We love our apartment at Glenwillows we just signed for another year. We have worked with Hope and Kitra

Finally here. Love the apartment and area with the pond, geese and ducks. Thanks again for great service.

There are good things about the apartment. There are many so so things about the apartment. There are some bad things about the apartment. Overall, it’s ok. I just moved in a couple of days ago. I’ll update the review again. I would not discount this place as an option, but right now i would not necessarily recommend it either. Thanks!

Jessica was a fantastic agent, friendly, intelligent and responds quickly. The application was also pretty easy to use, and I didn’t have any problems. The studio is a rare deal, I’m excited to move in!

Very smooth move in. Really enjoying the complex so far.

The apartments are beautiful, inside and out, just like the wonderful Hope. She is a gem.

Hope helped me through my rental process. She was very responsive and helped me find the best path forward. She was kind and patient with all of my questions and made it all so easy. Because of her, I felt confident in my lease and am excited for my new home.

Just started my second lease with PLS and I have had NO issues with anything the past year. Alyson has been a gem! I would absolutely recommend them!

I want to truly thank Brit (Leasing Agent) for her trustworthy & belief in her society. She’s supportive, compassionate & committed to her tenants.Thank You for Everything 🙏🏾

Got the place I wanted with an amazing deal faster then I, or anyone around me could believe!!

Great and fast leasing experience with this company , it took one

My agent, Hope, she is really good at handling our needs as tenants. She is prompt in responding to our requests. She is also kind in finding us a perfect place to live. We commend her for doing a great job for PLS. Thank you!

Made it so easy for us!

Many thanks to Mark and Kayla for making one of our biggest worries go away on an "as is" quick sale to a private investor of our late-brother's property. Im more than sold.

Mark and Kayla and Peoria Title made everything easy for an "as is" quick sale to investor for my late-brother's property. I'M SOLD.

Hope has been excellent in getting us settled in the Washington, IL area and we couldn’t be more grateful!

Aly was the absolute best. She was incredibly helpful, answered all my questions and even was able to get me an earlier move-in date. I highly recommend and wouldn’t have work with anyone else. There’s not enough nice things I could say about Aly and the team. I move a lot for work and this experience was the best I’ve had thus far with moving.

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I’m pleased with the entire rental process. I was kept informed along the way and always got immediate answers to questions I texted. I also love the apartment (Hollow Hills) and the location!! Thank you!

Had a great experience with PLS, while reviewing different properties to rent and the move-in process completion was smooth, fast paced, and convenient. I really appreciate the efforts made by Brit (Leasing Executive, PLS) during the property exploration and tweaking the meeting schedule as per my availability. I would highly recommend reaching out to Brit and PLS group, if in search for a new property to rent or buy.

Our experience with our leasing agent has been top notch! I think her name is Alyson VanZant. She has been present with every step of this process. She answers my questions immediately usually within the first few hours of me sending it. She made every attempt to make sure that my handicap husband was on a first floor apartment, as well as my handicap step daughter on the first floor apartment, a separate building, but adjacent. I honestly. Cannot say enough good things about Alison and how wonderful she was in caring for myself as well as my family. She has been amazing. Definitely would consider her to be one of a kind.

The approval process was simple and team was professional. Rent has gone up at renewal, but at a very reasonable rate. The team has been very responsive when I have called. Where the rating goes down is on the quickness of repairs. My AC has been down since last summer. The PLS maintenance man has been here 3 times and could not fix it. Two separate HVAC companies came to look at it last year. I dropped the subject since it started getting cooler, but it is now 77 degrees in here. I'm hoping there is a quick fix this year. Will update review. Update 5/11/23-Bratcher came out to look at AC. Unfortunately, the coil is leaking badly. The coil or whole cooling unit will need to be replaced. This will require a crane as the unit is on the roof and the space to get to roof is not large enough to carry coil through. They are sending quote to PLS. 5/25-Bumping up rating 1 star. A/C unit has been fixed. Just in time for hot season!!

The approval process was simple and team was professional. Rent has gone up at renewal, but at a very reasonable rate. The team has been very responsive when I have called. Where the rating goes down is on the quickness of repairs. My AC has been down since last summer. The PLS maintenance man has been here 3 times and could not fix it. Two separate HVAC companies came to look at it last year. I dropped the subject since it started getting cooler, but it is now 77 degrees in here. I'm hoping there is a quick fix this year. Will update review. Update 5/11/23-Bratcher came out to look at AC. Unfortunately, the coil is leaking badly. The coil or whole cooling unit will need to be replaced. This will require a crane as the unit is on the roof and the space to get to roof is not large enough to carry coil through. They are sending quote to PLS.

Very happy with Brit, she made the experience fast and easy. Definitely would go through her again.

Very friendly and reasonable. Helped get my family into a place as soon as possible. They really did a great job and helped me out when I was in a pinch.😊

I will like to say, Brit was amazing. Help me navigate properties, provided different location was patient with me which I finally pick one & my moved was smooth. I will definitely recommend Brit to my friends & family.

The approval process was simple and team was professional. Rent has gone up at renewal, but at a very reasonable rate. The team has been very responsive when I have called. Where the rating goes down is on the quickness of repairs. My AC has been down since last summer. The PLS maintenance man has been here 3 times and could not fix it. Two separate HVAC companies came to look at it last year. I dropped the subject since it started getting cooler, but it is now 77 degrees in here. I'm hoping there is a quick fix this year. Will update review.

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Brit from Professional Leasing went out of her way on several occasions to find an apartment that would fit both me and my budget - all while doing so while I was remotely communicating and not even able to see my new place in person. Good job Brit! Thank you again!

Great place to rent from!! The ladies in the company are fantastic!!! Jessica up front is GREAT to work with. Mandy is wonderful too! Thanks y’all.

Amazing service would definitely recommend

Very nice! Great place to call home.

Cool people to do business with. Very good on responding..laid back but punctual company. I feel very comfortable calling with any issues I may have.

Just like the name of the company they are very professional.

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We had Tao as our agent. She was wonderful! We believe she went above and beyond in getting our house sold. Tao was a delight to work with. I would recommend her without hesitation to anyone looking to see their home!

I worked with Tao Albritton to sell my home. She went above and beyond for me and the buyer. I had a wonderful experience and would recommend her a thousand times!

Best experience I’ve had while looking for a property! Kayla Rodriguez at PLS is the greatest! I needed more garage space, and a good spot for the dog and my kiddo, and within a day she found it! And in the same school district. She will make your search for a home easy!

Candace at PSL is the best! She will work with you and for you in order to make sure your homebuying experience is fast and painless. She went above and beyond for us. You can tell she takes pride in her work and helping her clients find their dream home. If you're looking for honest, friendly, helpful, knowledgeable, and hard-working, Candace is the realtor you want!

A top notch property management company. Very prompt and professional when handling issues and requests!

Mark has put together a professional and out going team of staff, from front office to maintenance to management staff. Tamara and Kitra are great to wok with. I highly recommend this team for all your real estate needs. You will not be disappointed.

Best Leasing company in Peoria, hands down! Did you know PLS had a realtor side? Neither did I! Our realtor, Tao, was the essential reason why we were able to secure a home during the pandemic, even when inventory was limited. She was accessible, easy to get along with, and overall good vibes. Highly recommend PLS team!

PLS are such professional people, Awesome experience, very helpful staff. PLS has a great team of people to help all your real estate needs. You will not be disappointed in every capacity from their front office to their office manager.

I’ve used PLS for property management and it has been a great experience. Their team is hard working and are top of resolving issues. Very happy with the results.

I have sold and purchased 5 homes with Sarah Knickerbocker. Her and her team are amazing. Sarah is very knowledgeable about the real estate industry and works timelessly for her clients. She is honest and great at negotiating. My overall experience with her has always been great.

Tao Albritton is simply the best realtor you can hope to work with in Central IL, no bones about it.

Candace Martin sold my home in only one day - amazing! She’s professional, knowledgeable and helpful. I would encourage anyone looking to buy or sell to contact Candace. Her friendly demeanor and helpful advice made my selling experience easier than I even expected.

Let’s set this record straight: PLS is beyond professional in every capacity from their front office to their office manager, Ms. Tamara to the maintenance staff, Josh & John rock! I have had the pleasure of working with Ms. Kitra, Agent and Maintenance: Josh & John, all of whom have gone above & beyond for me. Quick response for maintenance, excellent follow up post making a call be it for maintenance or a general question. Mark Wagner only hires the most competent, reliable, out-going staff members who care about you as an individual and a tenant. All their units are well cared for but more than that—each staff takes a personal interest in your safety, happiness and your well being but especially your unit. Why has this company not won awards or recognition is beyond me. I strongly encourage those looking for their next apartment to: GO TO THEIR WEBSITE GIVE THEM A CALL You will have no regrets! (Ask for Kitra, she’s my favorite!) #TrustPLS #NiceUnits #AwesomeMaintenance #FunStaff #HowCanUAsk4More #ThisIsYourHome 💯🔥❤️

I have been here a year. When I called they were friendly. They didn't always make a call back, which was annoying but on whole they were good. When my daughter explained I had to use my electric chair and couldn't get up and down the hill in back they let me have a front apartment where the ground was flat. So far they have been fair with me.

So many good properties to choose from! Abby Sipp is so sweet and professional when showing properties. Abby goes above and beyond to follow thru with you for your needs. She really takes the time to find the right home for you. I Highly recommend Abby Sipp for all your future needs.

Apartment is great. Love the layout. Management has been great with all my questions and concerns. 100% recommend Abby Sipp with helping find the perfect place for you!

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I worked with Abby Sipp from the Peoria office and she was just absolutely phenomenal with finding me the right apartment as well as making it as easy as possible along the way. It was exactly in my price range and everything I told her I needed. If I had any questions she was fast to respond and help. When it came time to leave as I am moving out of state she again was great and very helpful with the move out process. I would highly recommend this ompany solely off of the great experience she provided!!!

I was in my duplex for almost 4 years. Was very pleased with PLS. When I gave notice I was moving out of state, Tamara K. was very helpful and she promptly got my deposit back to me. Thanks again, Tamara! Would definitely recommend. Sincerely, Marta Woodford my dreturned to me

Awesome experience, very helpful staff. Definitely recommend this team for any and all your real estate needs. Mark has put together an awesome team. You will not be disappointed !!

Mark Waggoner is a super nice guy and an excellent landlord. He’s always been super helpful whenever I have questions about anything and is very understanding when unforeseen circumstances arise. Couldn’t ask for a more beautiful place to live along with a great group of people at the PLS office to have as resources whenever I need them! Highly recommend their company! 🤗

Kayla, my tour agent was professional and guided me to exactly what I was looking for. She asked appropriate questions, and provided great customer service for a prospect! I would definitely recommend Kayla and leasing with PLS!

Very helpful, friendly staff and quick response to any questions or concerns. Made business easy.

Candace Martin has been like an extension of our family. She's always there when we need her. We can't put into words how easy and painless selling our house has been. As long as she is in the neighborhood we will never go with anyone else.

I've only had one problem with my place and it was fixed almost right away. Everyone you talk to at the office is kind and the maintenance guy who showed up was pretty cool. Not much else to say other than I would definitely rent from them again when I choose to move.

The whole team at this office is outstanding. They put forth the extra effort to make customer service a priority.

Mark and his property management team are great!

Honest and great to work with.